by Tiffany Longo | Dec 22, 2021 | Reputation Management, Review Response
Cancel culture is in, consumers are watching, and it’s an unfortunate reality of 21st-century digital business that a company’s reputation can be destroyed more quickly than ever before in history. Reputation management is essential to keep track of your...
by Tiffany Longo | Jul 22, 2021 | Business Listings, Digital Marketing, Reputation Management, Social Media, Social Media Marketing
Business Listings – sounds fancy, but they’re actually quite simple and cost you nothing! That’s right. Google My Business listings are free. But what are they? GMB listings are listings on Google that appear when potential customers search for your business...
by Tiffany Longo | Jul 22, 2021 | Business Listings, Reputation Management
So, you’ve finally started asking for online reviews from happy customers – way to go! But what if you can’t find their review? The happy customer swears they’ve left one, but it’s not showing up on your Google My Business profile. They might even see the review...
by Tiffany Longo | May 11, 2021 | Reputation Management, Review Response
What Is A TripAdvisor Certificate of Excellence? The Certificate of Excellence is a TripAdvisor award that celebrates hospitality businesses that consistently receive positive reviews and maintain a very high standard. Only the top 10% of businesses on TripAdvisor...
by Tiffany Longo | Apr 16, 2021 | Business Listings, Digital Marketing, Reputation Management, SEO, Social Media, Social Media Marketing
It’s 2021. Over the last century, few things have changed more than the marketing world. Print marketing has had one foot in the grave for decades, but when it comes to “digital” marketing, things couldn’t be more evolutionary. We went from basic TV ads on only 3...
by Tiffany Longo | Mar 31, 2021 | Customer Service, Reputation Management, Review Response
Customer Service is something that EVERYONE can relate to. When people see it done well, they appreciate it. Unfortunately though, when it’s done badly, people never seem to forget it. That’s why it’s important for businesses to know, and master, the dos and don’ts...
