by Tiffany Longo | Dec 22, 2021 | Reputation Management, Review Response
Cancel culture is in, consumers are watching, and it’s an unfortunate reality of 21st-century digital business that a company’s reputation can be destroyed more quickly than ever before in history. Reputation management is essential to keep track of your...
by Tiffany Longo | May 11, 2021 | Reputation Management, Review Response
What Is A TripAdvisor Certificate of Excellence? The Certificate of Excellence is a TripAdvisor award that celebrates hospitality businesses that consistently receive positive reviews and maintain a very high standard. Only the top 10% of businesses on TripAdvisor...
by Tiffany Longo | Mar 31, 2021 | Customer Service, Reputation Management, Review Response
Customer Service is something that EVERYONE can relate to. When people see it done well, they appreciate it. Unfortunately though, when it’s done badly, people never seem to forget it. That’s why it’s important for businesses to know, and master, the dos and don’ts...
